Part of the MLS Genie™ platform

Your whole team,
in the same room.

A team-wide channel, private groups, and 1:1 direct messages — with @mentions that email the right person, drag-and-drop files, read receipts, and full archive-and-export. Built into MLS Genie™, right next to the leads and listings the conversation is about.

Agents & teams trust MLS Genie™
Why it matters

The conversation should live where the work lives

When team talk happens in a separate app, context gets lost and new agents start a step behind. Team Chat keeps the discussion — and a searchable, exportable record of it — inside the platform your team already runs on every day.

What's included

Everything your team needs to stay in sync

Real messaging tools, built for a real estate team — not a generic chat box.

Channels & #team-feed

Every team gets a #team-feed channel auto-created with all members, so company-wide updates have a home from day one.

Channels

Private Groups

Spin up a private group for a deal, a pod, or a project and add members by name. The conversation stays scoped to the people who need it.

Groups

Direct Messages

Send a 1:1 direct message to any teammate when something doesn't belong in a channel. Quick, private, and in the same place.

DMs

@Mentions + Email Alerts

Tag a teammate with @ and they get an email notification — the right person sees the message even when they're away from the app.

Notify

Drag-and-Drop Files

Drop images and documents straight into a conversation, up to 10 MB each. No emailing files around or hunting for the latest version.

Share

Read Receipts

See when your messages have been read, so you know whether to follow up or move on — no more wondering if it landed.

Status

Mute & Manage

Mute a conversation to control your own notifications without affecting the team, and delete an individual message when you need to.

Control

Archive & Export

Archive a conversation to make it read-only, then export it as an HTML transcript — a permanent record of how a deal or decision came together.

Record

Built Into the Platform

No separate app, login, or per-seat messaging fee. Team Chat lives in the same dashboard as your leads, pipeline, and listings.

Native
FAQ

Team Chat questions answered

Does Team Chat have channels, groups, and direct messages?

Yes. Every team gets an auto-created #team-feed channel that includes all members. You can also create private groups and add members by name, and send 1:1 direct messages to any teammate.

How do @mentions work?

Type @ and a teammate name to mention them. Mentioned users receive an email notification so the right person sees the message even if they are not currently in the app.

Can I attach files and images?

Yes. You can drag and drop images and documents directly into a conversation, up to a 10 MB limit per attachment.

Are there read receipts?

Yes. Team Chat shows read receipts so you can see when your messages have been read. You can also mute a conversation to control your own notifications, and delete an individual message.

Can I archive and keep a record of conversations?

Yes. Conversations can be archived and unarchived; an archived conversation becomes read-only, and you can export it as an HTML transcript to keep a permanent record.

Is Team Chat a separate app, and is it included?

It is built directly into the MLS Genie platform — no separate app, login, or per-seat messaging fee. Team Chat is included on the Team tier and white-label brokerage builds.

We replaced BoomTown and three other tools the week we went live. The MLS sync alone saved us four hours a day. Our agents were in the CRM on day one — there was nothing to learn.

TR
Taylor R. Team Lead · 12-agent residential team

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