Your site always has
someone to talk to.
GenieAI™ answers buyer and seller questions around the clock, captures contact details, and pushes every conversation into GenieCRM automatically. Pair it with our separately quoted Local SEO service and you have a complete inbound strategy — no paid ads, no per-lead cost.
Three AI tools. One consistent experience.
Front-end visitor chat, CMA report assistant, and back-end CRM help — all powered by the same engine, all under your brand.
Public Site Chat
A branded AI assistant on your client-facing website answers buyer and seller questions about listings, neighbourhoods, the market, and the buying process — day or night.
Lead Capture
When a visitor shows intent, Genie AI naturally asks for their contact details — name, email, phone. No hard sell. Just a helpful next step. Contact info drops straight into GenieCRM.
Automatic CRM Push
Every captured lead is created in GenieCRM automatically with the full conversation attached. No manual entry, no missed follow-ups, no leads falling through the cracks.
CMA Report Assistant
Embedded directly in every shareable GenieCMA™ report. It knows the subject property, pricing tiers, and comp data — so sellers get real answers, not generic AI responses.
Agent Help Chat
Inside GenieCRM™, every agent has an AI Help assistant that knows the full platform. Stuck on a feature? Ask Genie AI. It can answer, escalate, or link to the right setting.
Context-Aware Responses
Genie AI knows which page it is on. On a listing page it talks about that listing. In a CMA report it talks about that property. It never gives irrelevant or generic answers.
Your site answers questions at 11pm. You sleep.
Genie AI sits on your public website and handles the questions buyers and sellers ask before they ever contact an agent. It knows your live MLS inventory, your market areas, and the buying and selling process — and it responds in seconds, any time of day.
Genie AI captures visitors who already find you through organic search. We also offer a separate Local SEO service — custom quoted by market area — that drives that organic traffic in the first place. Together, they create a full inbound pipeline with no paid ad spend required. Ask us about SEO for your market.
Every conversation becomes a contact. Automatically.
When Genie AI captures a visitor's details, a new lead record is created in GenieCRM instantly — with the full conversation, the page they were on, their stated intent, and an AI-generated summary. Your agent wakes up to a warm lead with context, not a cold email address.
The seller has questions at midnight. Genie AI has answers.
Every shareable GenieCMA™ report has Genie AI embedded directly in it. It knows the specific property, the pricing tiers, the comparable sales — and it can explain any of it in plain language, any time the seller opens the report.
Platform support that lives inside the platform
Every agent has access to an AI Help assistant inside GenieCRM™. It knows the full platform — every feature, every setting, every workflow. Instead of searching a help centre or raising a support ticket, agents just ask.
“I woke up on a Tuesday morning with a new lead in my CRM. Genie AI had a full conversation with them at 11:30pm — answered their questions about a listing, asked for their contact info, and logged the whole thing. I called them at 8am and they were already warm. That deal closed.”
GenieAI™ questions answered
Does GenieAI™ replace a human agent on the site?
No — GenieAI™ handles the initial conversation: answering property questions, capturing contact details, and routing the lead to GenieCRM™. It is designed to qualify and capture leads around the clock so your agents can focus on active clients.
How does GenieAI™ know about my listings?
GenieAI™ is context-aware. When a visitor is viewing a listing page, it has access to that property's details and can answer questions about bedrooms, price, location, and more. It is connected to your live MLS data via GenieScout™.
Does it capture the lead automatically?
Yes. When a visitor provides their name, email, or phone number in the chat, GenieAI™ creates or updates their contact record in GenieCRM™ automatically. No manual entry required.
Is the chat branded to my agency?
Yes. GenieAI™ appears under your brand name and colour scheme. Visitors have no indication they are interacting with a third-party system.
Can my agents use GenieAI™ inside the CRM?
Yes — GenieAI™ also has an agent-facing help mode inside GenieCRM™. Agents can ask questions about platform features, get help drafting responses, and more directly in their workflow.
Does GenieAI™ cost extra?
GenieAI™ is available as an add-on for $49/mo on Agent plans. It is included in Team and Broker plans.