Leaving MLS Genie™
Most vendors will not put this in writing before you sign. Here is the whole process, including the parts that do not favour us.
What you keep, and what stops
Two lists. Neither is padded.
What you keep
- Your domain, your hosting and your WordPress site. It stays online.
- Every page of content and the search rankings built on it — area pages, market reports, blog posts.
- Every lead, contact, task, note and property record, in your own database, exportable whenever you want.
- Your theme, your media library and anything else you have installed.
- A listing identity map, so a replacement feed can repopulate the same URLs.
What stops
- The plugin is subscription-licensed. GenieCRM, GenieScout and the other modules stop running.
- Live MLS listing content comes off the site.
- MLS-connected features — search, alerts, market data — go with it.
- Services we provision on your behalf end with the subscription.
Listing content coming down is not our policy. MLS rules require it once a data licence ends, whoever stored the data. No provider in this category can promise otherwise, and any that does is worth a second question.
The process, step by step
Built into the product, not improvised when you ask.
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You request it, from inside the product
Settings, in your own dashboard. No phone queue and no retention script. Your account manager is notified and nothing changes on your site until you confirm a date.
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We export everything first
Leads, contacts, property records, campaigns, saved searches and reporting data, in open formats. Because it is your own database, you can also take it directly through your host at any point, with or without us.
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MLS content is removed on schedule
The removal runs in batches so your site stays up throughout. Listing pages keep resolving rather than turning into errors, and your other content is untouched.
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We certify the removal to your MLS
A data removal certificate is produced and filed on your behalf. This is the obligation most agents do not know they are carrying, and we do not hand it back to you.
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You choose where the site goes
Free migration to any host you name, or stay exactly where you are. If you want a replacement MLS feed, the listing identity map lets whoever you choose rebuild on the same URLs.
Why publish this at all
Because the answer is the product. A platform that keeps your data has to be vague about leaving. We can be specific, and being specific is worth more than another feature list. Ask every vendor on your shortlist for the same page in writing.
