The review inbox
GenieSocial™ pulls reviews from your connected platforms into a unified inbox. New reviews appear here automatically so you can see and respond to them without visiting each platform individually.
Responding to reviews
Click any review in the inbox to open the response panel. Type your response and click Publish. The response is posted to the originating platform under your connected account.
Review platforms
The platforms available in your review inbox depend on which accounts are connected in your GenieSocial™ settings. Common platforms include Google, Zillow, Facebook, and Realtor.com. Contact your account manager to confirm which platforms are available for your subscription tier.
Keeping up with reviews
Responding to reviews promptly — especially negative ones — is one of the highest-impact reputation actions an agent or team can take. GenieSocial™ makes this easy by surfacing all reviews in one place, regardless of which platform they came from.